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Is
internet access required to use Avonto Direct
Connect for Retailers? |
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Internet access is
only required to update vendor items and pricing,
and of course to download the initial program.
It is recommended to use the program where you
have access to the internet so your vendor data
is always up to date. If you do not have access,
you can still use the software, but will need
to print out a copy of your purchase order to
fax over. |
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I am sales rep
for a company, can I use this to send in orders? |
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Yes, this is perfect
for sales reps to use when on the road and visiting
businesses. If your company whom you work for
is not a participating vendor, please contact
them to become a participating vendor. |
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How much does
Avonto Direct Connect Cost ? |
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Avonto Direct Connect
is only $3.99/month billable in 3, 6, 9, and 12
month installments. This small monthly service
charge allows you to use Avonto Direct Connect
to send orders directly to your vendors own system
for receiving orders. This service entitles you
to toll free phone support, vendor updates, and
program updates. |
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What if I don't
want to pay and just use the software? |
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The software will
only grant access for full vendor updates and
for sending orders only if a user has purchased
this service. The software will be of no real
benefit without the service of sending and recording
your purchase orders. For only $3.99/month, it
is well worth it! |
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How do I download
Avonto Direct Connect? |
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Simple. Simply click
here to go to our download page and follow the
3 easy steps. |
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Can I just print
my orders and fax them over to a vendor? |
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Yes, you can choose
to print your purchase orders at anytime and fax
them to your vendor. Avonto Direct Connect software
will automatically create your purchase orders
based on vendor name, saving you lots of time. |
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How does Avonto
Direct Connect help save time and reduce costs?
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Yes! Yes! and YES!
Avonto Direct Connect saves you time by streamlining
the entire ordering process. |
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Why are some vendors
not listed? |
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It is crucial for
vendors to contact us in order to join as a participating
vendor so both they and their customers start
benefiting! However, retailers can still use the
software to create and fax over orders regardless
if the vendor is set up with their own software.
Please contact your vendors and have them contact
us at (800) 404-0634 to be able to receive the
orders electronically. |
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How does a vendor
participate so their data is available for me
to start submitting orders? |
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All a vendor has to
do is join as a participating vendor. This alone
will save them costs such as manpower, time, and
mistakes, plus it will make your life a lot easier
when it comes to placing orders. Even if a vendor
is not participating, you can still use the software
to download their items and create orders to fax
or phone over. Your vendors can contact us at
(800) 404-0634 to join. |
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How do I create a purchase
order? |
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To create a purchase
order, simply select your items, enter any order
details, click send. To view screen shots or a
quick video to see Avonto Direct Connect in action
Click Here. |
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What information is sent to
a vendor on the purchase order? |
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The information sent
to your vendors include: Ship to, Bill To, Ship
Method, PO Number, PO Date, Order details such
as type of moulding, mat, other item, qty and
sizes. |
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Why does my order total not
appear on the order? |
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This is because many
vendors have special pricing for accounts that
order by box, or larger quantities. Avonto Direct
Connect lists the pricing for Length, Chop or
Joined and basic list book pricing. This information
is supplied by your vendors. |
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Does the software automatically
create PO numbers? |
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Yes, Avonto Direct
Connect automatically creates PO Numbers for each
PO as they are generated. |
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Is there a place to view a
history of purchase orders? |
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Yes, inside Avonto
Direct Connect click on the Purchase Order History
icon and you can locate any purchase order you
have previously entered. You can also search for
specific criteria such as vendor name, moulding
number, date, etc. When an order has already been
sent, the Purchase Order Number will have "Sent"
appended to the end. |
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Is it possible to reprint or
resend a purchase order? |
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Yes, simply go to
the Purchase Order History window, select your
purchase order and click RePrint. You must have
a service plan in order to access this feature
in the program. |
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Is this an accounting piece
of software? |
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At this time, Avonto
Direct Connect is strictly a purchase ordering
system linking vendors with their customers. We
will be adding onto the software as time progresses
and as we gain feedback from our users, so although
nothing is ruled out, it is not for invoicing
at this time. |
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How does my vendor receive
these purchase orders? |
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This depends on how
you have it set up to send. You can send your
orders via the internet to your vendors own software,
or simply print and fax it over. No email software
or client such as AOL, Hotmail or Outlook is required
on your part, Avonto Direct Connect takes care
of it all for you! |
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What if I don't include all
the required information on a purchase order?
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Avonto Direct Connect
has error checking to make your orders are complete.
You will see an error icon next to any order that
is not completed correctly. You must correct the
errors before you can send the order. However,
if a vendor has any questions, your contact information
will be included on the purchase order for them
to contact you. |
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How do you update Avonto Direct
Connect software with the latest vendor items
and pricing? |
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Vendors can supply
us with their data for inclusion. We aleady receive
data from over 140 vendors. Each time Avonto Direct
Connect opens it will check and update your vendor
data with the latest updates automatically. You
do not have to do a single thing! Avonto Direct
Connect does it for you! You must have a Service
Plan to have full access. |
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Is it possible to cross reference
an item with different vendors installed? |
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A user can only install
vendors for which they already have an account
with. To do any price comparisons would take about
as much time as it would to do so manually with
a price book and most likely not worth it if you
are already happy with the vendor you are ordering
from anyway. |
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Does the Avonto Direct Connect
display a vendor's discontinued items? |
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Yes, it can... if
the vendor provides this bit of information. If
the vendor provides this type of information,
such items will be noted right on the window where
you select your items to order so you can know
right away! |
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What is the refund policy?
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There is a 30 day
money back guarantee from the date of initial
purchase. |
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Can I backup my data? |
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Yes, there are backup
capabilities for the software. Click the Backup
icon. |
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Do you integrate with any POS
systems? |
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Avonto Direct Connect
does not require any Point of Sale software. We
welcome any software company to contact us regarding
integration with our software. Pleas contact us
for integration instructions. |
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I have more questions, can
I talk to a sales representative? |
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Absolutely! Our toll
free number is (800) 404-0634. |
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Who owns Avonto Direct Connect
software? |
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The entire Avonto product line
is owned by software development company, nuTech.
nuTech is well known for their ezFramer software
which has been sold to custom framers worldwide
since 1998. |
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I am ready to get started,
what now? |
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You can purchase a plan from inside
Avonto Direct Connect by clicking the Purchase
Plan button or click on Help - Purchase Plan.
To purchase over the phone please call (800) 404-0634. |
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